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Frequently Asked Questions

General FAQs

The Dental Director Academy is a comprehensive resource hub for dental professionals, offering expert-led training, certifications, and consulting to help you lead your practice, streamline operations, and drive growth.

DDA is designed for dental office managers, practice owners, aspiring dental directors, and consultants across Canada and the US who want to enhance their leadership skills, improve operations, and achieve sustainable practice growth.

We offer three core products:

  • Membership: Ongoing access to resources, webinars, and networking for $349/year.
  • Certified Dental Director Course: A step-by-step certification program for $1,995.
  • Consulting Services: Dedicated one-on-one support for $1,995/month.

Yes! All our resources, courses, and consulting sessions are available online, so you can access them anytime, anywhere.

We offer a satisfaction guarantee for all our products. If you’re not satisfied, we’ll work with you to make things right! Learn more about our refund policy.

Course FAQs

The Dental Director Academy Course is a comprehensive, step-by-step online training program designed to equip you with the skills, systems, and strategies to lead your dental practice effectively. The goal is to turn your team into leaders, your systems into profits, and your practice into a business that scales.

The Dental Director Academy Course is the ideal solution for office managers and practice owners looking for comprehensive and cost-effective training for all areas of practice management, while the Consulting Program is intended for those who require more personalized strategies and one-on-one coaching to drive growth in the specific areas where you need it the most.

If you’re not sure which program is best for you, choose the Consulting Program – it includes free access to the Dental Director Course!

This course is is designed for dental office managers, practice owners, aspiring dental directors, and consultants who want to enhance their leadership skills, improve operations, and achieve sustainable practice growth.

Yes! You’ll receive lifetime access to all course materials, including updates.

The Dental Director Course is self-paced, so you can complete it on your own schedule, while implementing lessons as you go.

  • Leadership and team management.
  • Operational systems and efficiency.
  • Financial growth strategies.
  • Real-world case studies.
  • Proven templates and checklists.

Due to the nature and open access of our digital courses and educational materials, purchases for the Director Certification Course are non-refundable.

Customer Satisfaction Commitment: If you experience any issues with the course, please reach out to us at info@dentaldirectoracademy.com so we can work with you to address your concerns and ensure a positive learning experience.

For more information, see our refund policy.

When you enroll in the Dental Director Course, you get instant access to the complete curriculum, plus a full library of ready-to-use resources, covering everything you need to know to lead, streamline, and grow your practice. You’ll also get an exclusive free bonus: 12 months of Dental Director Academy Membership ($349 value), giving you access to additional tools, resources, and networking opportunities.

Yes! We hit all 13 standards of the Academy of General Dentistry’s PACE program. With Dental Director Academy, you get the top-tier training your practice deserves—no shortcuts.

Yes! Upon course completion you will receive a personalized certificate that you can download and print, or share online.

We know for a fact that investing in leadership development is one of the highest-leverage decisions a practice owner can make. Too often, dentists struggle with micromanagement instead of leveraging their team’s full potential. Dental Director Academy provides the tools, training, and strategic frameworks to develop leadership within your practice, ensuring long-term growth, efficiency, and profitability. With DDA you can fix broken systems and build a high-performing team for more growth and less grind.

Not only do our students rave about the boost in confidence and career satisfaction they feel after completing the course, but their dental practices have seen measurable growth, including a practice tripled their revenue within one year of implementing the management principles taught in the DDA Course. Of course, the results are dependent on the work you put in, but DDA provides you with all the tools and information you need to transform your practice.

Consulting FAQs

The DDA Growth Management Program is a 12-month virtual consulting program offering dedicated one-on-one support and personalized growth strategies for dental practice owners and managers to achieve long-term success. Our expert coaches are here to help you streamline operations, improve patient retention, and grow revenue. With expert guidance, tools, and ongoing training, our program is designed to support your practice continually as it grows and evolves.

The Growth Management program is designed for dental practice owners and managers looking to build a profitable, well-run dental business. Those tired of quick fixes, who are ready for long-term, sustainable growth. Leaders who want expert guidance and accountability to accelerate success.

You’ll receive leadership development, advanced training, compliance resources, and ongoing coaching, all designed to deliver exceptional ROI.

  • Bi-weekly one-on-one coaching sessions tailored to your practice goals.
  • Unlimited email and chat support for ongoing advice.
  • Custom strategies to streamline operations, improve patient retention, and grow revenue.
  • Tools to help you implement and sustain improvements.
  • Free access to both the DDA Membership and the Dental Director Course – over $2,000 value for FREE!

… And much more!

We begin with a detailed analysis of your practice, identify areas for improvement, and develop a customized action plan to achieve your goals.

You’ll work with an experienced DDA coach who has years of experience in practice management and leadership.

Our consulting program requires a 12-month commitment to ensure sufficient time for strategy implementation and results. Our program is not a quick fix, it’s a long-term partner in building sustainable success for your practice that will reap rewards for years to come.

Yes, our coaches work with your schedule to ensure sessions are convenient and productive.

Our members report smoother operations, higher revenue, and happier teams  within the first few months. Our goal is to 10X your investment in the first year.

We are so confident in our consulting program that we offer a 30 day money back guarantee. Cancel anytime within the first month for 100% refund. For more information, see our refund policy.

  • Revenue Growth Plans
  • Leadership Development
  • Culture & Team Building Solutions
  • Operational Efficiency
  • Patient Retention & Growth Strategies
  • Advanced Hygiene & Marketing Programs
  • Compliance & Risk Management
  • Startups & Ownership Transitions

Our Dental Director course is Paced approved and is included in the Growth Management Program, that’s a $1,995 value for FREE!

Membership FAQs

The DDA Membership is perfect for dental professionals looking for ongoing support, tools, and networking opportunities without a significant financial commitment.

For $49/month, you’ll receive:

  • Monthly newsletters with actionable strategies.
  • Access to live webinars and expert interviews.
  • Discounts on courses and events.
  • A library of templates, forms and checklists.
  • Networking opportunities with dental professionals.
  • Exclusive vendor discounts.

Yes! We hit all 13 standards of the Academy of General Dentistry’s PACE program. With Dental Director Academy, you get the top-tier training your practice deserves—no shortcuts.

Our live webinars are interactive sessions led by industry experts. Topics focus on actionable strategies to improve practice management, patient retention, and team efficiency.

Yes! We continuously expand our library of templates, checklists, and guides to ensure you have the most up-to-date tools.

The on-demand resource library offers 24/7 access to over 50 ready-made templates and tools designed to simplify all areas of your practice operations. For example:

  • KPI Tracker
  • Profit & Loss Tracker
  • Employee Leave Tracker
  • Compliance Manuals
  • Team Engagement Surveys
  • Performance Review Surveys
  • Effective Team Meeting Agendas
  • Hygiene Systems & Protocols
  • Chart Audit Checklists
  • Patient Care & Scheduling Verbiage
  • Hiring Guide
  • Employee Training Plans
  • Job Ad Templates
  • Perio Guidelines

… And many, many more.

Still have questions? Contact Us

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