Exquisite Care, Exponential Growth
How exceptional patient experiences drive case acceptance, retention, and practice growth.
Outcome: Turn patient experience into a predictable driver of growth and case acceptance.
Dental Leadership & Practice Growth Speaker
Turn Your Dental Team Into High-Performing Leaders
Live keynote sessions and team trainings for dental conferences and in-office teams—delivering practical systems to improve accountability, performance, and profitability.
About Stephanie
Stephanie Richardson is the founder of Dental Director Academy and a respected consultant, speaker, and leadership coach in the dental industry. With more than 20 years of experience working in dental practices—from receptionist to Director of Operations—Stephanie brings a rare perspective on what it truly takes to build a thriving dental practice.
She helps dentists and leadership teams across North America strengthen leadership, improve systems, optimize hygiene programs, and elevate patient experience. Her presentations are known for being practical, engaging, and immediately actionable—equipping teams with clear strategies to improve culture, profitability, and long-term success.
Read Full Bio
With more than two decades of experience working inside dental practices—as a receptionist, dental assistant, office manager, coach, and Director of Operations—Stephanie understands firsthand the challenges dental teams face and what it takes to build a thriving practice.
Through her consulting and coaching work, Stephanie has helped dental practices dramatically improve team engagement, patient experience, and profitability by strengthening leadership, building scalable systems, and aligning teams around a clear vision.
Stephanie is a sought-after speaker at dental conferences and leadership events where she delivers engaging, practical sessions designed to help dental teams create exceptional patient experiences, stronger cultures, and sustainable growth.
Her mission is simple: to create a ripple effect that transforms how dental teams experience going to work—and how patients experience going to the dentist.
- 20+ years of in-practice experience
- Founder of Dental Director Academy
- Speaker at major dental conferences
- Trusted by dental teams nationwide
Trusted by Leading Dental Conferences & Teams
Pacific Dental Conference (2025 & 2026)
Saskatchewan Dental Conference
Exquisite Care, Exponential Growth Live Event (250+ attendees)
Multiple private leadership workshops and dental team retreats
Signature Presentations
Sustainable Success
Eliminating burnout through stronger systems, leadership, and team alignment.
Outcome: Replace burnout with systems and leadership that support long-term success.
Profit Through People
Why leadership development is the highest return investment in a dental practice.
Outcome: Unlock higher profitability by building stronger leaders and more accountable teams.
Lead the Way
How strong leadership and clear systems create loyal, energized teams.
Outcome: Create a culture where your team is aligned, engaged, and driven to perform.
What Audiences Gain
Participants leave Stephanie's presentations with:
- ✓ Practical systems they can implement immediately
- ✓ Clear leadership strategies to strengthen team culture
- ✓ Proven methods to improve patient experience and case acceptance
- ✓ Tools to increase practice profitability without increasing stress
Ideal Audience
Stephanie's presentations are ideal for:
- ✓ Dentists and practice owners
- ✓ Office Managers / Directors of Operations
- ✓ Dental teams seeking stronger culture and systems
- ✓ Dental conferences and leadership events
- ✓ Private team retreats and leadership days
What Audiences Are Saying
“I really enjoyed the session and I'm excited to implement what I've learned.”
“Stephanie was the Connor McDavid of the one-hour sessions at PDC. I enjoyed both the content and her energy.”
“What an amazing learning experience - I filled up half a notebook with takeaways and feel like I am going back to the office with renewed energy and purpose.”
“Working with Stephanie has been such an incredible experience. The tools she has given both myself as an individual, and our team as a whole, has been transforming. Highly recommend to take your office and team to the next level!”
Upcoming Speaking Engagements
See All Events →North West Dental Expo (NWDE) 2026
September 11, 2026 · Edmonton Convention Centre, Edmonton, AB
Visit the Dental Director Academy team at our booth at the North West Dental Expo in Edmonton!
Eunoia Dental Retreat 2026
September 18-19, 2026 · Pomeroy Kananaskis Mountain Lodge, Kananaskis, AB
Join the Eunoia Dental Retreat for an inspiring event dedicated to dental leadership and team development.
Book Stephanie
- Availability for 2026 events now open
- Canada & US (virtual + in-person)
- Customized presentations available
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